Privacy Policy

Last updated: December 11, 2025

1. Overview

This Privacy Policy explains how It’s A Scam. (“we”, “us”, or “our”) collects, uses, and protects information when you visit our website (https://www.itsascam.io/) or text our SMS support line.

Our mission is to help teens and young people respond safely to online sextortion and blackmail. We aim to collect as little information as possible while still being able to support you and keep the service safe.

2. Information we collect

2.1 Information you choose to share

When you use our website or text line, you may choose to share:

  • Messages you send through SMS
  • Details about what is happening to you online
  • Optional contact information, such as an email address if you choose to share it

Please avoid sending explicit images or videos. If you do, we will treat them as sensitive and avoid storing them longer than necessary to support your safety or comply with the law.

2.2 Automatic information

Our systems and service providers may automatically collect basic technical information when you use our website or text line, such as:

  • Date and time of your visit or messages
  • General location information based on IP address (for example, city or region, not your exact street address)
  • Device and browser type
  • Non-identifying analytics about how the site is used (for example, which pages are visited)

We do not use this information to build marketing profiles, and we do not sell your personal information.

3. How we use information

We use the information we receive to:

  • Respond to your messages and support you in the moment
  • Help you understand sextortion scams and stay safer online
  • Improve the quality, safety, and reliability of our website and text line
  • Monitor for misuse, spam, or threats to others’ safety
  • Comply with legal obligations when required (for example, responding to lawful requests by authorities)

4. Legal basis (for users in certain regions)

Where required by law (such as in the European Economic Area or similar regions), we rely on the following legal bases to process information:

  • Your consent, when you choose to message us or use the site
  • Our legitimate interest in providing safety-focused support and improving our services
  • Compliance with legal obligations, when applicable

5. How we share information

We do not sell or rent your personal information. We may share limited information in the following situations:

  • Service providers: We may use secure third-party providers (for example, SMS infrastructure like Twilio) to deliver messages and operate the site. These providers are required to handle data responsibly.
  • Safety and legal reasons: We may share information if we believe it is reasonably necessary to:
    • Protect you or someone else from serious harm
    • Report exploitation, child sexual abuse material (CSAM), or other serious crimes
    • Respond to lawful requests from law enforcement or regulatory authorities
  • With your consent: We may share information in other ways if you explicitly ask us to or consent to it.

6. Data retention

We aim to retain information only as long as needed to:

  • Provide support to you
  • Maintain the safety and integrity of the service
  • Comply with applicable legal obligations

In many cases, this means keeping SMS conversation logs for a limited period so we can understand patterns of abuse (such as sextortion scripts) while balancing your privacy. We may anonymize or aggregate data so it can no longer be reasonably linked to you personally.

7. Children and teens

It’s A Scam. is designed primarily for teenagers and young adults facing online sextortion and related harms. We do not intentionally collect more information than necessary to provide support or improve safety.

For younger children, parents and caregivers are encouraged to be involved whenever possible. If you believe a child under 13 has provided us with personal information without any adult involvement, you can contact us, and we will work to delete or limit that information as appropriate.

8. Security

We use reasonable administrative, technical, and physical safeguards to protect information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

You can help protect yourself by:

  • Not sharing passwords or sensitive logins with anyone
  • Being cautious about screenshots and explicit images you send online

9. International users

If you access this service from outside the United States, you understand that your information may be processed and stored in the United States or other countries where our service providers operate. Privacy laws may differ from those in your country.

10. Your choices and rights

Depending on your location, you may have rights over your personal information, such as the right to access, correct, or request deletion of certain data. You can contact us using the information below to ask about these rights.

For SMS, you can:

  • Reply STOP at any time to stop receiving messages
  • Reply HELP to receive basic information about the service

For more information about how the service works, please also see our Terms of Service.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the “Last updated” date at the top of this page.

If the changes are significant, we may also highlight them on the website.

12. Contact us

If you have questions about this Privacy Policy or how we handle information, you can contact us at:
bre@drgslab.com